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Customer Reviews
ED SMITH FLOWERS & GIFTS INC.
Local Dayton, OH florist
Average Customer Rating: 4.9 of 5 stars. (70 reviews)
Date: Aug 13, 2017
Name:

State/Province: OH

I ordered Online; easy to navigate and the delivery was on time.
Brian's Reply:
Date: Aug 14, 2017, 1:44 pm

Thank you, Curtis.
Date: Aug 11, 2017
Name:

State/Province: OH

Ed Smith Flowers was attentive to detail and when we ordered flowers for a funeral last minute, we received a phone call to make sure our needs were met!
Brian's Reply:
Date: Aug 14, 2017, 1:45 pm

Thank you, Lori.
Date: Jul 24, 2017
Name:

State/Province: OH

The flowers are still beautiful today (Monday) and I received them on Thursday!!! Also the color and flower combination was perfect.
Brian's Reply:
Date: Jul 24, 2017, 7:13 am

Thank you, Jennifer. I'm happy to hear you are still enjoying the flowers.
Date: Jun 27, 2017
Name:

State/Province: OH

Quick service. Great customer service. Beautiful arrangement.
Brian's Reply:
Date: Jun 27, 2017, 6:41 am

Thank you, Cynthia
Date: May 31, 2017
Name:

State/Province: OH

Gorgeous, beautiful arrangement and my wife loved it!!!!!
Brian's Reply:
Date: May 31, 2017, 7:01 am

Thanks, Stephen. Good to hear we helped make Rhonda's day.
Date: May 09, 2017
Name:

State/Province: OH

Gorgeous arrangement. Delivered fast! My daughter has been home for a week and the still look great!
Brian's Reply:
Date: May 09, 2017, 7:09 am

Thanks, Mary. It's good to hear we brightened Salina's day. I appreciate your comments.
Date: Apr 29, 2017
Name:

State/Province: CO

The basket was perfect! Delivered on time and just as described. Great service.
Brian's Reply:
Date: Apr 29, 2017, 9:05 am

Thank you, Maria. I'm glad David enjoyed the goodies.
Date: Apr 19, 2017
Name:

State/Province: OH

The flower arrangement was delivered on time. Your deliverer was very kind and helpful. The arrangement brought the receiver much pleasure and I plan to use your services again. Thank you.
BriaN's Reply:
Date: Apr 20, 2017, 1:58 pm

Thank you, Nancy. I will pass on your comments to my delivery man and the designers. I'm glad Agnes enjoyed the flowers.
Date: Apr 08, 2017
Name:

State/Province: OH

Everything went well. The flowers were a hit. They were delivered on time.
Brian's Reply:
Date: Apr 10, 2017, 11:15 am

Thanks, Thomas. I'm glad we were able to make Marcia's day.
Date: Mar 08, 2017
Name:

State/Province: OH

The flowers were just beautiful. I know my wife who died in January loved them for her birthday. I plan on ordering more.
Brian's Reply:
Date: Mar 08, 2017, 10:17 am

Ronald, Thank you for your comments.
Date: Mar 07, 2017
Name:

State/Province: OH

EXCELLENT SERVICE!!!!!!
Brian's Reply:
Date: Mar 08, 2017, 10:20 am

Thank you, James.
Date: Mar 06, 2017
Name:

State/Province: NY

I ordered an arrangement in the afternoon, around 2 or 3pm. They were delivered to a local hospital by 5! Someone even called me to verify the text I wanted on the card. Your wonderful service not only made the day for the recipient, but for me as well. Thank you!
Brian's Reply:
Date: Mar 07, 2017, 1:35 pm

Thank you, Melanie. I hope we were able to make Alice's day also.
Date: Mar 01, 2017
Name:

State/Province: OH

Flowers were beautiful! Just what I ordered:)
Brian's Reply:
Date: Mar 01, 2017, 7:57 am

Thank you, Kathleen. I'm glad she enjoyed them.
Date: Feb 28, 2017
Name:

State/Province: OH

Flowers were beautiful and delivered on time
Brian's Reply:
Date: Feb 28, 2017, 8:31 am

Thank you, Richard.
Date: Jan 30, 2017
Name:

State/Province: OH

Easy to order and quick delivery. Thanks!
Brian's Reply:
Date: Jan 30, 2017, 4:14 pm

Thanks, Noreen for you kind words.
Date: Jan 19, 2017
Name:

State/Province: IN

Arrived perfect and friend said planter was beautiful.
Brian's Reply:
Date: Jan 19, 2017, 9:43 am

Thank you, Angela. I'm glad she enjoyed it.
Date: Dec 31, 2016
Name:

State/Province: CO

The arrangement was beautiful and include some blooms yet to open fully which would keep it beautiful longer. I did not realize that the flowers would not be placed until Monday by Woodland or I would not have specified Saturday delivery
BRIAN's Reply:
Date: Jan 03, 2017, 4:43 pm

David, thank you for your comments. I didn't realize this myself. It wasn't mentioned when I delivered the flowers. I'll remember this for the future.
Date: Dec 28, 2016
Name:

State/Province: OH

After a minor issue with a set of flowers I received, Brian strived to ensure the issue was corrected. I received a new set of flowers the very next morning delivered by Brian himself. I am blown away with this amazing customer service. Ed Smith Flowers & Gifts offers gorgeous flower arrangements and I will be returning for the outstanding service. I HIGHLY recommend them for your flower and gift needs. Thanks Brian!
Brian's Reply:
Date: Dec 28, 2016, 12:48 pm

Thank you, Bobbie. Without your comments, I would not have been able to address the situation. Thanks, again
Date: Dec 27, 2016
Name:

State/Province: OH

Today I received a set of flowers as a gift from my significant other. The arrangement is beautiful, quick same day delivery, and excellent service. However, upon arrival one of the lilies were broken and the pine needles have a smoke odor, the driver smelled heavily of smoke.
Brian's Reply:
Date: Dec 27, 2016, 2:10 pm

Bobbie, my sincere apologies for the broken flowers and the smoke from the driver. i do not allow our drivers to smoke in the van for this very reason. I will replace the arrangement for you tomorrow morning. Thank you for bringing this to my attention, I would not know otherwise.
Date: Dec 25, 2016
Name:

State/Province: OH

After a mix up of flowers ordered, the correct order was delivered quickly. Efforts to correct was great. Thanks.
Brian's Reply:
Date: Dec 27, 2016, 2:07 pm

Thank you Vertiner for giving us the opportunity to correct our mistake.
Date: Dec 20, 2016
Name:

State/Province: OH

My granddaughter loved her bouquet of flowers in the Snoopy Cookie Jar. It was a little touch of magic on her golden birthday. Thank you!
Brian's Reply:
Date: Dec 21, 2016, 3:31 pm

Thank you, Peg. I'm glad to hear you granddaughter loved it.
Date: Dec 20, 2016
Name:

State/Province: OH

I didn't see the delivery as it was a gift, but I do know she was happy with it and it was delivered in a timely manner. I hope that it was worth the money but not sure????
Brian's Reply:
Date: Dec 21, 2016, 3:35 pm

Thank you Teresa for your comments. We use fresh fruit purchased that day. We place a variety of fruits and arrange them in a decorative basket. I'm glad to hear she enjoyed it.
Date: Nov 29, 2016
Name:

State/Province: OH

Flowers were delivered VERY timely the same day and looked great. Very satisfied with service!
Brian's Reply:
Date: Nov 29, 2016, 2:14 pm

Thank you, Michelle. I appreciate your comments.
Date: Nov 10, 2016
Name:

State/Province: OH

The flowers were delivered in a very timely manner, great service, thank you!!
Brian's Reply:
Date: Nov 10, 2016, 1:39 pm

Richard, thank you for for your compliments.
Date: Nov 01, 2016
Name:

State/Province: OH

Flower arrangement was lovely and bright. Love the smiley face planter, and flowers were fresh and have kept their arrangement many days after delivery.
Brian's Reply:
Date: Nov 01, 2016, 10:23 am

Thank you, Melissa. I'm happy we we're able to be a part of your special day.
Date: Oct 22, 2016
Name:

State/Province: IL

Great service! Kept promise of date n time of delivery
Brian's Reply:
Date: Oct 24, 2016, 12:19 pm

Thank you, Wayne. I appreciate your comments.
Date: Oct 20, 2016
Name:

State/Province: OH

Amazing arrangement. You have my business for all my floral needs.
Brian's Reply:
Date: Oct 21, 2016, 7:49 am

Thank you, Kenneth. I'm glad we were able to be a part of your wife's birthday celebration. Also, THANK YOU for your service.
Date: Oct 10, 2016
Name:

State/Province: NC

The plants were delivered on time, thank you. However, I asked for no mums & their were mums :(
Brian's Reply:
Date: Oct 10, 2016, 12:23 pm

Melissa, Thank you for letting us know about our mistake. It clearly does say on the order "no mums" and we missed it. My apologies for the mishap.
Date: Sep 28, 2016
Name:

State/Province: OH

Great service and fast delivery. Very pleased with my experience!
Brian's Reply:
Date: Sep 28, 2016, 7:31 am

Thank you, Cory. I am pleased we met your expectations.
Date: Sep 22, 2016
Name:

State/Province: LA

I am very pleased with the service I received from Ed Smith Flowers & Gifts, and the plant--sent to express condolences--was lovely. Ordering it online was a very easy matter, and I really appreciate the email updates regarding its delivery details. My experience with ESF&G was top-notch in every way.
Brian's Reply:
Date: Sep 23, 2016, 8:27 am

Thank you, I'm glad to hear you were pleased.
Date: Sep 22, 2016
Name:

State/Province: LA

I am beyond pleased with the standing spray arrangement Ed Smith Flowers & Gifts designed for my great-aunt's funeral. It was absolutely gorgeous. Ordering it online was a very easy matter, and I really appreciate the email updates regarding its delivery details. My experience with ESF&G was top-notch in every way.
Brian's Reply:
Date: Sep 23, 2016, 8:30 am

Robin, thank you for allowing us to be of service to you.
Date: Sep 22, 2016
Name:

State/Province: VA

Thanks so much. Great service.
Brian's Reply:
Date: Sep 23, 2016, 8:38 am

Thank you, Trenna. I am pleased we could be of service to you.
Date: Sep 20, 2016
Name:

State/Province: NC

Thank you for doing an awesome job! I was nervous about ordering flowers from out of state but Brian helped me & showed great sensitivity to my questions. My relatives loved the Plant! Awesome! Thanks!:)
Brian's Reply:
Date: Sep 20, 2016, 3:11 pm

Thanks, Melissa for your kind words.
Date: Sep 08, 2016
Name:

State/Province: OH

The recipient was very pleased and surprised with her flowers. She said that they were beautiful..
Brian's Reply:
Date: Sep 08, 2016, 2:12 pm

Thank you, Northa. I am glad to hear she was delighted with the flowers.
Date: Aug 05, 2016
Name:

State/Province: CA

Great service. Friendly and cooperative customer service. Beautiful arrangement. The family loved them. Thank you.
Brian's Reply:
Date: Aug 05, 2016, 4:13 pm

Thank you Ken for your remarks. I'm very glad that you and the family were pleased with us.
Date: Jul 15, 2016
Name:

State/Province: OH

Very nice and much appreciated. Thank you.
Brian's Reply:
Date: Jul 15, 2016, 1:23 pm

Thank you, glad she enjoyed the flowers.
Date: Jun 11, 2016
Name:

State/Province: NY

Flowers were beautiful and fresh. Delivery was prompt. Very satisfied!
Brian's Reply:
Date: Jun 13, 2016, 7:18 am

Thank you, Michelle.
Date: May 26, 2016
Name:

State/Province: OH

I am always pleased with the service and the flowers I send with Ed Smith Flowers & Gifts. They consistently do a fantastic job and I know the products I send are high quality items.
Brian's Reply:
Date: May 26, 2016, 10:06 am

Thank you, Peg.
Date: May 21, 2016
Name:

State/Province: OH

A lot of the flowers were broken and wilted. Would have been a beautiful arrangement had it not been damaged and wilted.
Brian's Reply:
Date: May 23, 2016, 10:06 am

Kenneth, Thank you for your comments on the flowers that were delivered. I apologize for this and am sending her a fresh bouquet of similar flowers today that she can enjoy.
Kenneth Kisner's Reply:
Date: May 23, 2016, 12:05 pm

Wow that is amazing. Thank you. It speaks highly of you to do that and I look forward to doing business with you in the future.
Date: May 13, 2016
Name:

State/Province: IL

Delivery was in time the arrangement was fresh and beautiful. My grandmother loved the arrangement and took them to her brothers funeral. Thank you, Lynne Harris
Brian's Reply:
Date: May 13, 2016, 3:37 pm

Thank you, Lynne. I am glad to hear your grandmother loved the flowers and we were able add some comfort to your family.
Date: May 04, 2016
Name:

State/Province: OH

The Azaleas were beautiful and the recipient hopes to plant them in their yard this spring. Your service was great-especially since you couldn't find her in the hospital right away! I love working with you! Thanks! Peg
Brian's Reply:
Date: May 04, 2016, 11:20 am

Peg, always a pleasure. I glad they enjoyed the Azaleas.
Date: May 03, 2016
Name:

State/Province: OH

The basket has lasted over 2 weeks now and still looks good. I'm always pleased with Ed Smith Flowers!
Brian's Reply:
Date: May 03, 2016, 1:01 pm

Peg, Thank you. I'm pleased to hear they've lasted so long.
Date: May 02, 2016
Name:

State/Province: VA

Perfect ! I couldn't ask for better service & prices ! I HIGHLY recommend !
Brian's Reply:
Date: May 02, 2016, 12:59 pm

Cynthia, Thank you for the generous comments.
Date: Apr 14, 2016
Name:

State/Province: VA

Best florist I have ever had the experience of ordering from. I didn't know, but my family member couldn't have flowers in the ICU. They kept right on top of it, until he was moved to a regular room. He got the flowers today, (same day he was moved to a regular room) and says they are beautiful !! I wouldn't hesitate for a second to use ED SMITH FLOWERS again ! Just perfect !! Thanks so much !!
Cynthia's Reply:
Date: Apr 15, 2016, 8:36 am

Thank you for your kind words.
Date: Mar 31, 2016
Name:

State/Province: TX

I heard from family members that flowers were lovely.
Brian's Reply:
Date: Mar 31, 2016, 1:02 pm

Susan, I'm glad they enjoyed them. Thank you.
Date: Mar 18, 2016
Name:

State/Province: OH

The recipient enjoyed the flowers so I am pleased with the service :-) Thank you!
Date: Feb 26, 2016
Name:

State/Province: OH

The delivery was very timely but the arrangement didn't look like the picture. The flowers were very nice though.
Brian's Reply:
Date: Feb 26, 2016, 9:42 am

My apologies, Edward for this arrangement not looking like the picture. We strive to make these as close as possible. Thank you for your input, from this we learn and make corrections.
Date: Feb 25, 2016
Name:

State/Province: OH

Great service
Brian's Reply:
Date: Feb 25, 2016, 10:06 am

Thank you, Terry.
Date: Feb 10, 2016
Name:

State/Province: OH

I have had no response from the recipient, but I assume the flowers were delivered and appreciated. I've always gotten good service from you.
Brian's Reply:
Date: Feb 10, 2016, 2:20 pm

The florist has confirmed the delivery on the 26th @ 2:30 pm. If needed we can follow up with them. Just let me know. Thanks for your support.
Date: Feb 09, 2016
Name:

State/Province: OH

Very good service for our gala as well as quick delivery throughout the year for individual orders. Nice arrangements.
Brian's Reply:
Date: Feb 09, 2016, 11:27 am

Thank you, Karla. Always enjoy working with you, whether business or personal.
Date: Feb 08, 2016
Name:

State/Province: TN

The Websit was easy to navigate and the flowers were delivered before noon the end user really liked the arrangments
Brian's Reply:
Date: Feb 08, 2016, 3:20 pm

Thank you for your compliments. I am glad the recipient liker the flowers.
Date: Feb 05, 2016
Name:

State/Province: OH

Sent to a daughter-in-law for a birthday, was exactly as I ordered, nice keepsake vase. Delivery was fast. Extremely happy with the order and service.
Brian's Reply:
Date: Feb 05, 2016, 1:33 pm

Teresa, Thank you for your comments. I'm glad you and your daughter-in-law were pleased.
Date: Jan 05, 2016
Name:

State/Province: OH

It was a nice arrangement. Delivered on time. Very easy to order online. Will continue to use your services.
Brian's Reply:
Date: Jan 05, 2016, 7:14 am

Thank you, John. I am pleased to hear you found our website user friendly. I'm also glad we were able to please you with our product. Thanks, again.
Date: Jan 04, 2016
Name:

State/Province: CO

I came to the site to order memorial flowers for my parents and was pleased to see that one of the offerings featured stargazer lilies, which my mother loved, and white roses, her sorority flower (technically, it was a cream rose, but close enough!). Consequently I didn't have to make any special requests to get what I wanted, sometimes a problem with other florists I've used. My sister and I were very happy with the arrangement when we visited Woodland. Thank you.
Brian's Reply:
Date: Jan 04, 2016, 3:44 pm

David, Thank you for your review of our services and our website. I am glad your were pleased.
Date: Jan 04, 2016
Name:

State/Province: MO

My mother-in-law said that the poinsettia was huge and very pretty. It was delivered as scheduled.
Brian's Reply:
Date: Jan 04, 2016, 3:46 pm

Thank you, Elizabeth. I'm glad to hear your Mother-in-law was pleased and that we could be of service to you.
Date: Dec 31, 2015
Name:

State/Province: OH

Nice arrangement delivered as scheduled. I will use again.
Brian's Reply:
Date: Dec 31, 2015, 12:42 pm

Thank you.
Date: Dec 09, 2015
Name:

State/Province: NY

Beautiful flowers
Brian's Reply:
Date: Dec 10, 2015, 3:02 pm

Thanks, Viktoria. Glad you like them.
Date: Dec 09, 2015
Name:

State/Province: NV

Great gift!!!!
Brian's Reply:
Date: Dec 09, 2015, 12:53 pm

Thank you, glad you liked it.
Date: Dec 09, 2015
Name:

State/Province: CA

Been shopping with Ed Smith for over 40 years, always very happy
Brian's Reply:
Date: Dec 09, 2015, 8:07 am

Thank you, Richard. I also thank you for your support over the years. It has been a pleasure.
Date: Dec 03, 2015
Name:

State/Province: FL

They loved the arrangement. It looked just like the picture shown. Thank you
Brian's Reply:
Date: Dec 03, 2015, 9:28 am

Thank you. Glad we were able to bring a smile to her.
Date: Nov 30, 2015
Name:

State/Province: NY

Excellent service and my daughter loved the arrangement.
Brian's Reply:
Date: Dec 01, 2015, 7:14 am

Thank you Michael, glad to hear we could make her day.
Date: Sep 14, 2015
Name:

State/Province: CO

Very nice memorial service display. The family commented on how nice the display was. Thank you.
Brian's Reply:
Date: Sep 14, 2015, 1:25 pm

Thank you, Michael.
Date: Aug 03, 2015
Name:

State/Province: OH

I have always been happy with Ed Smith Florist, and this was no exception. The service is convenient and accurate.
Date: Jul 28, 2015
Name:

State/Province: OH

Arrangement was gorgeous! Fast and easy ordering online, and very pleased with delivery charge. Great to be able to utilize local business
Date: May 23, 2015
Name:

State/Province: MN

everything was great
Date: May 20, 2015
Name:

State/Province: MO

Very fresh and nice! My only regret is that *** I*** didn't go ahead and spring for the upgrade... I should have gone two sizes up for my very precious loved one... But I love working with Ed Smith Flowers since I know that although I am from out of state, I can count on them to deliver a lovely arrangement to my Dayton loved ones! Buy with confidence... :) Good Job, Brian Smith!!!
Date: Feb 27, 2015
Name:

State/Province: VA

Excellent service whether I utilize internet ordering or actually telephone my order to your staff. Great photographs of the arrangements, reasonable pricing, numerous displays for every possible event, very obliging on delivery date/time and a great follow-up ensuring the order was delivered.
Brian Smith's Reply:
Date: Feb 27, 2015, 7:37 am

Thank you for your generous feedback and taking the time to review us.
Date: Feb 24, 2015
Name:

State/Province: OH

Contacted almost immediately after placing my order to confirm everything, gentleman was very nice over the phone. Saw a picture of the flowers and the chocolates I sent and they were beautiful. Setup in a noisy foam and they did last longer than typical vase flowers I've received from ostermans
Brian Smith's Reply:
Date: Feb 26, 2015, 8:55 am

Erin, Thank you for taking the time to give us your feedback. It is always appreciated.
Date: Feb 16, 2015
Name:

State/Province: OH

Loved the flower arrangement!
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ED SMITH FLOWERS & GIFTS INC.
209 West Riverview Avenue
Dayton, OH. 45405
Local: (937) 222-9441

All prices shown in US dollars



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